COPPA Direct Notice to Parents
Effective Date: June 1, 2026 Last Updated: June 1, 2026
This Direct Notice is provided to you, the parent or legal guardian, before we collect any personal information from your child, in accordance with the Children's Online Privacy Protection Act ("COPPA") and the FTC's COPPA Rule (16 C.F.R. Part 312) as amended in 2025. Please read this Notice carefully before providing Verifiable Parental Consent.
1. Who Is Notifying You
Saga Group LLC, P.O. Box [TBD-update before launch], [City], TX [ZIP] Email: privacy@saga.group Operator of: BALL 101 mobile application
2. We Have Collected Your Online Contact Information for One Purpose
You have provided your name, email address, and mobile phone number while creating a parent account in BALL 101. We collected this information solely to (a) obtain your verifiable parental consent under COPPA, (b) notify you about our information practices, and (c) communicate with you about your child's account. If you do not provide consent within a reasonable time, we will delete your contact information.
3. What Personal Information We Will Collect From Your Child
If you provide consent, we will collect the following personal information from or about your child:
Information You Enter About Your Child
- First name or nickname only (we do not request your child's last name);
- Age band: "5–6," "7–8," or "9–12" — we do not request or collect your child's exact date of birth;
- Optional preferred fielding positions (e.g., "shortstop");
- Avatar selection from a pre-built library of cosmetic illustrations.
Information Generated as Your Child Plays
- Gameplay records: which baseball scenarios were attempted, which answer options were selected, whether the answer was correct, how many stars were earned, and how long the child took to respond;
- Session timestamps: when each gameplay session began and ended.
Limited Technical Information
- Device type, operating system version, app version, IP address, and crash diagnostics scrubbed of personal identifiers.
Information We Will NOT Collect From Your Child
We will not ask for and will not collect from your child: - Last name, full name, or any name other than the nickname you enter; - Date of birth or exact age; - Photographs, videos, or audio recordings; - Biometric identifiers (faceprints, voiceprints, fingerprints, gait data, etc.); - Government-issued identifiers (Social Security number, passport, etc.); - Precise geolocation; - Phone number or email address; - Contact lists or social media information; - School, team, or league information; - Home or mailing address.
4. How We Will Use Your Child's Personal Information
We will use your child's personal information only for the following purposes:
| Purpose | Why |
|---|---|
| To provide age-appropriate baseball scenarios | We filter gameplay content by the age band you selected |
| To personalize content difficulty | We adjust scenario difficulty based on your child's prior performance |
| To display progress to you in the parent dashboard | You can review what your child has learned and where they need practice |
| To operate, maintain, and secure BALL 101 | Essential to running the App |
| To respond to your support and parental rights requests | We document requests for compliance and reply within 30 days |
We will not use your child's personal information for: - Targeted or behavioral advertising of any kind; - Cross-context behavioral advertising; - Building a profile about your child to share with or sell to third parties; - Training third-party machine learning or AI models; - Marketing communications; - Any other secondary purpose.
5. To Whom We May Disclose Your Child's Personal Information
We will share your child's personal information only with the following categories of service providers, each of whom processes the information solely on our behalf, under written agreement requiring confidentiality, security, and integrity:
| Service Provider | Service Provided |
|---|---|
| Supabase, Inc. | Database hosting and authentication |
| Twilio Inc. | SMS verification for parental consent (parent contact data only) |
| RevenueCat, Inc. | Subscription management (subscriber identifiers only) |
| Apple Inc. and Google LLC | App distribution and in-app purchase processing |
| Replit, Inc. | Application hosting and compute infrastructure |
| Sentry (Functional Software, Inc.) | Crash and error reporting (scrubbed of personal identifiers) |
| Expo | App build, over-the-air updates, parent-device push notifications |
We will not disclose your child's personal information to any third party for advertising, marketing, or any purpose unrelated to operating BALL 101. We will not sell your child's personal information.
A complete list of service providers, with current updates, is available in our Privacy Policy, Section 10.
If we ever propose to share your child's personal information with a third party for a purpose not described above (for example, with a youth-baseball coach at your direction), we will obtain a separate, opt-in Verifiable Parental Consent from you before doing so.
6. How Long We Keep Your Child's Personal Information
We retain your child's personal information only for as long as reasonably necessary to provide BALL 101 and for the purposes listed above.
- While your account is active: We retain your child's profile and gameplay data so we can provide the Service.
- If you request deletion: We will soft-delete your child's profile immediately (within 24 hours of verified receipt of your request) and hard-delete your child's personal information from our production database within 30 days.
- Backups: Personal information may persist in our routine backups for up to 90 days after deletion, during which time it is encrypted and access-restricted. We do not restore deleted personal information from backups except to comply with law.
- Consent audit logs: We retain a record of your VPC consent (UTC timestamp, hashed phone number, IP, user-agent, Twilio Message SID for confirmatory SMS) for 7 years to comply with COPPA recordkeeping requirements. This audit log does not contain your child's gameplay data or profile.
- Subscription transaction records: We retain subscription transaction records for 7 years for tax recordkeeping. These do not contain your child's gameplay data or profile.
A full data retention schedule is available in our Privacy Policy, Section 11.
7. Your Rights as a Parent
You have the right at any time to:
- Review the personal information we have collected from or about your child;
- Refuse to permit further collection or use of your child's personal information;
- Delete your child's personal information.
You may exercise these rights at any time by:
- In-App: Settings → Privacy & Data → Request Account Deletion or Request Data Review;
- Email: privacy@saga.group (subject line: "Parental Rights Request");
- Mail: Saga Group LLC, Attn: Privacy Officer, P.O. Box [TBD-update before launch], [City], TX [ZIP].
We will respond to your request within 30 days of verified receipt.
We may need to verify your identity before honoring a request (for example, by confirming control of the email address or phone number on file). We will not charge you for exercising parental rights.
If you refuse to consent to information collection, or if you withdraw consent later, your child will not be able to use BALL 101's interactive features that require that information. You may still permit your child to use features of BALL 101 that do not require collection of personal information beyond what is necessary to participate. Today, BALL 101 has no such feature set distinct from the Child Profile, so withdrawal of consent will effectively close the child's profile while leaving your parent account active.
8. STOP Reply Revokes Consent
At any time, you may reply STOP to any BALL 101 SMS we send you. Doing so will: - Immediately revoke your Verifiable Parental Consent; - Immediately invalidate any active child session under your account; - Stop further collection of your child's personal information.
9. How to Give Consent
If you have read this Notice and agree to allow Saga Group LLC to collect, use, and retain your child's personal information as described above, you may provide Verifiable Parental Consent through the in-app Text-Plus consent flow:
- Enter your mobile phone number;
- Receive a 6-digit one-time passcode by SMS;
- Enter the passcode in BALL 101;
- Receive our confirmatory SMS, which gives you the STOP option.
Your consent is recorded with a timestamp, your hashed phone number, IP address, user-agent, and our Twilio Message SID.
If you do not provide consent within a reasonable time (typically 14 days from account creation), we will delete the parent contact information you provided.
10. Changes to This Notice
If we materially change the information practices described in this Notice — for example, by adding a new category of personal information to be collected from children or by adding a third party with whom we will share the information for a new purpose — we will provide a revised Direct Notice and obtain renewed Verifiable Parental Consent before the change applies to your child.
Non-material changes (such as clarifications of existing practices or changes in our business address) will be reflected by updating the "Last Updated" date at the top of this Notice.
11. Contact Us
Saga Group LLC Attn: Privacy Officer P.O. Box [TBD-update before launch], [City], TX [ZIP] Email: privacy@saga.group
You may also contact the Federal Trade Commission's Bureau of Consumer Protection at https://reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
© Saga Group LLC. All rights reserved.